By accessing or using Carrify, you agree to be bound by these Terms of Use. If you do not agree, you may not use the platform. These terms constitute a legally binding agreement between you and Carrify Technologies Inc.
Acceptance of Terms
These Terms of Use (“Terms”) govern your access to and use of Carrify Technologies Inc.’s (“Carrify,” “we,” “our,” or “us”) software platform, website, mobile applications, and related services (collectively, the “Platform”). By creating an account, clicking “I agree,” or otherwise accessing or using the Platform, you affirm that you have read, understood, and agree to be bound by these Terms.
If you are using Carrify on behalf of a company, organization, or other legal entity — including a construction firm, general contractor, or project owner — you represent that you have the authority to bind that entity to these Terms, and “you” in these Terms refers to that entity.
These Terms apply to all users of the Platform, including owners, general contractors, subcontractors, sales representatives, dialers, estimators, and project managers.
Description of Services
Carrify is a construction industry SaaS platform designed to streamline and centralize operations across the full project lifecycle. The Platform provides tools and features including, but not limited to:
- Project management, scheduling, and task coordination for construction teams
- Document management, contract storage, and digital signature workflows
- Field operations support, including inspection logs, punch lists, and site reporting
- CRM functionality for managing leads, clients, contacts, and outreach activities
- Communication tools supporting dialer and sales team workflows
- Reporting, dashboards, and analytics to support project owners and decision-makers
- Integration capabilities with third-party construction and business software
Carrify reserves the right to add, modify, suspend, or discontinue any feature or aspect of the Platform at any time, with or without notice, subject to the obligations described in these Terms.
Eligibility & Account Registration
To use Carrify, you must be at least 18 years of age and legally authorized to enter into contracts in your jurisdiction. Use of the Platform by individuals under the age of 18 is strictly prohibited.
When registering an account, you agree to provide accurate, complete, and current information, and to promptly update that information as needed. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
You may not share your account credentials with unauthorized third parties or allow any other individual to access your account. If you suspect unauthorized access to your account, you must notify Carrify immediately at support@carrify.io.
Carrify reserves the right to suspend or terminate any account that we reasonably believe has been compromised, used fraudulently, or created in violation of these Terms.
Permitted Use
Subject to your compliance with these Terms and timely payment of applicable fees, Carrify grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your internal business operations within the construction industry.
Permitted uses include:
- Managing active construction projects, bids, schedules, and team workflows
- Generating, storing, sending, and executing contracts and project documents
- Communicating with clients, contractors, subcontractors, and leads via Platform tools
- Running field inspections, logging site reports, and tracking project milestones
- Using built-in CRM and dialer tools to manage sales pipelines and outreach
- Exporting data and reports for use in your internal business operations
- Configuring integrations with authorized third-party services
Prohibited Use
You agree that you will not, and will not permit others to, use the Platform in any manner that:
- Violates any applicable federal, state, local, or international law or regulation, including regulations governing telecommunications, data privacy, or consumer protection
- Involves the use of dialer tools or communication features in a manner that violates the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, or similar laws
- Infringes, misappropriates, or violates any intellectual property, privacy, or other rights of Carrify or any third party
- Attempts to gain unauthorized access to, interfere with, or disrupt the Platform, its servers, or any connected networks
- Involves reverse engineering, decompiling, disassembling, or otherwise attempting to derive the source code of the Platform
- Involves scraping, crawling, or automated data collection from the Platform without express written consent
- Is used to transmit any unlawful, harmful, defamatory, fraudulent, or harassing communications
- Involves reselling, sublicensing, or otherwise commercializing access to the Platform without Carrify’s written authorization
- Uploads or transmits viruses, malware, or any other malicious or technologically harmful code
- Impersonates any person, company, or entity, or misrepresents your affiliation with any organization
Violation of these prohibitions may result in immediate account suspension or termination and may expose you to civil or criminal liability.
Subscription & Payment
Access to Carrify is provided on a subscription basis. By subscribing, you agree to pay all applicable fees as set forth in your selected plan or as otherwise agreed upon in a written order form or agreement between you and Carrify.
- Billing Cycle: Subscription fees are billed on a monthly or annual basis, depending on your plan, and are due at the beginning of each billing period.
- Auto-Renewal: Subscriptions automatically renew unless you cancel at least 30 days before the end of the then-current billing period.
- No Refunds: All fees paid are non-refundable, except as required by applicable law or as expressly stated in a separate written agreement.
- Price Changes: Carrify reserves the right to change subscription pricing. We will provide at least 30 days’ advance notice before any price change takes effect.
- Taxes: You are responsible for all applicable taxes, levies, and duties associated with your use of the Platform, excluding taxes based on Carrify’s net income.
- Suspension for Non-Payment: Carrify may suspend your account if payment is not received within 7 days after the due date, and may terminate your account after 30 days of continued non-payment.
Intellectual Property
The Platform, including all software, code, interfaces, design, trademarks, logos, text, graphics, and other content created by or for Carrify, is owned exclusively by Carrify Technologies Inc. and is protected by applicable intellectual property laws, including copyright, trademark, and trade secret laws.
Nothing in these Terms transfers any ownership rights in the Platform or Carrify’s intellectual property to you. Your use of the Platform is governed solely by the limited license granted in Section 4.
You retain full ownership of all data, documents, files, and content you upload or create within the Platform (“User Content”). By submitting User Content to the Platform, you grant Carrify a limited, non-exclusive, royalty-free license to store, process, and display your User Content solely for the purpose of operating and providing the Platform to you.
Your Data & Content
You are solely responsible for the accuracy, legality, quality, and appropriateness of all User Content you submit to the Platform. Carrify does not verify, endorse, or assume responsibility for any User Content.
You represent and warrant that you have all rights necessary to submit your User Content to the Platform and that doing so does not violate any third-party rights or applicable laws.
Upon termination of your account, Carrify will retain your User Content for a period of 30 days, during which you may request an export. After this period, Carrify may delete your User Content from its systems, subject to applicable legal retention obligations. Please refer to our Privacy Policy for additional detail on data handling practices.
Third-Party Integrations
Carrify may offer integrations with third-party platforms, tools, and services commonly used in the construction industry (e.g., accounting software, ERP systems, e-signature providers, communication platforms). Your use of these integrations is subject to the respective terms and privacy policies of those third parties.
Carrify does not control and is not responsible for the content, security, or practices of any third-party services. Carrify’s integration with or linking to a third-party service does not constitute an endorsement of that service.
You acknowledge that any data shared with third-party services via integrations is governed by the third party’s own policies, and Carrify has no liability for any harm arising from your use of such third-party services.
Text Messaging (SMS)
Providing a mobile number does not opt you in to text messages. You receive SMS from Carrify only if you separately and affirmatively opt in. Consent to receive text messages is never a condition of creating an account, using the Platform, or purchasing anything.
If you opt in, you agree to receive text messages from Carrify about account and security notifications, appointment and schedule reminders, and updates about activity in your account. Message frequency may vary. Standard message and data rates may apply, and those charges are between you and your mobile carrier.
Reply STOP to any message to unsubscribe at any time, or HELP for assistance. Opting out does not affect your account or any other communications you have chosen to receive. We do not share mobile information with third parties or affiliates for marketing or promotional purposes.
Messages are delivered by third-party telecommunications providers, and we cannot guarantee that any individual message will be delivered or delivered promptly. Carriers may filter, delay, or block messages for reasons outside our control, so you should not rely on SMS as the sole channel for anything time-critical.
If you send messages through the Platform — for example to your own leads or customers — you are the sender of that traffic. You are responsible for obtaining and retaining the consent of each recipient, for honoring opt-out requests, and for complying with the Telephone Consumer Protection Act, CTIA messaging guidelines, carrier requirements including 10DLC registration, and any other law that applies to you. See also the prohibited-use terms above.
Disclaimers
THE PLATFORM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.
Carrify does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. Carrify makes no warranties regarding the accuracy, completeness, or reliability of any content generated through the Platform, including estimates, schedules, or contract documents.
No advice or information, whether oral or written, obtained from Carrify or through the Platform shall create any warranty not expressly stated in these Terms. The Platform is not a substitute for professional legal, financial, or engineering advice in connection with construction projects.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CARRIFY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE PLATFORM, INCLUDING LOSS OF REVENUE, PROFIT, DATA, OR GOODWILL, EVEN IF CARRIFY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
CARRIFY’S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER OR RELATED TO THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO CARRIFY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so some or all of the above limitations may not apply to you.
Indemnification
You agree to defend, indemnify, and hold harmless Carrify Technologies Inc. and its officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to:
- Your violation of these Terms or any applicable law or regulation
- Your User Content or any content submitted through your account
- Your use of the Platform in any manner not expressly permitted by these Terms
- Any dispute between you and a third party, including clients, subcontractors, or project partners
- Any misuse of dialer, CRM, or communication tools provided through the Platform
Termination
Either party may terminate these Terms at any time. You may cancel your account by contacting Carrify at support@carrify.io or through the account settings within the Platform.
Carrify may suspend or terminate your access to the Platform at any time, with or without notice, if we reasonably believe you have violated these Terms, failed to pay applicable fees, or if your use of the Platform creates legal or reputational risk for Carrify.
Upon termination, your right to access and use the Platform will immediately cease. Sections of these Terms that by their nature should survive termination — including intellectual property, disclaimers, limitations of liability, indemnification, and governing law — shall survive and remain in full force and effect.
Governing Law & Disputes
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
Any dispute arising out of or relating to these Terms or your use of the Platform shall first be subject to good-faith negotiation between the parties. If the dispute is not resolved within 30 days of written notice, it shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, with proceedings conducted in Los Angeles, California.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction. You agree to waive any right to participate in a class action lawsuit or class-wide arbitration against Carrify.
Modifications to Terms
Carrify reserves the right to modify these Terms at any time. When we make material changes, we will provide at least 30 days’ advance notice by email to the address associated with your account, by posting a notice within the Platform, or by updating the “Last Updated” date at the top of this page.
Your continued use of the Platform after the effective date of any revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Platform and cancel your account before the effective date.
Contact Information
If you have any questions, concerns, or feedback regarding these Terms, please contact us:
- Company: Carrify Technologies Inc.
- Email: support@carrify.io
- Mailing Address: Carrify Technologies Inc., 15030 Ventura Blvd, Unit 315, Sherman Oaks, CA 91403
For technical support inquiries, please contact support@carrify.io.